Car Service

Japanese Automotive Specialist vs. General Auto Repair Shop: What's the Difference?

When you are looking for expert car repair services for your Japanese automobile, it can be a tough thing trying to find a shop you can trust as well as one that is fully equipped with auto mechanics who have the right kind of training and tools. Not all shops are created equal, and as you probably already know, that’s an understatement. 

When you want the best in service for your Japanese automobile, whether it’s a Honda, Acura, Lexus, or one of the other many makes, it can take some serious sleuthing. Even if you do find an auto repair shop that specializes in Japanese vehicles, you’ll still want to make sure that their auto mechanics have the experience and training, as well as the right tools, that will allow them to do great work for you. They can say they specialize in any make, but unless they have all the right components, it doesn’t mean that they can deliver. 

When you go with a general auto repair shop, it can often be risky unless they truly employ an auto mechanic who is well versed in all vehicles Japanese. You can get yourself into trouble by just choosing an auto repair shop based on a good feeling. Not to say at all that a generalist shop can’t perform expert work on a Japanese vehicle, but make sure to ask the right questions. 

Regardless of the shop you want to take your Japanese vehicle to, take time and ask these questions: 

  1. Do you have a technician who is trained in Japanese auto repair?
  2. If so, what are their credentials?
  3. How many years of experience does he/she have working on Japanese vehicles?
  4. What is your communication process like as you work to identify my auto’s problems?
  5. Do you offer a warranty on the work you do and what does it consist of?
  6. What happens if you aren’t able to diagnose the problem? Am I still charged?

Take time to get to know the shop. Read their reviews. See how they interact with their customers. A little bit of research on the front end can save you a lot of time, energy, and money when you do decide on the shop that can best serve your needs. At Larry’s Independent Service in Mission Viejo, we do specialize in Japanese makes and models, and we’d love to take the time to answer all of these questions and more! Schedule your appointment today or visit us at 25721 Taladro Circle Unit A, Mission Viejo, CA 92691.


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