Overall: thorough inspection, good communication, and efficient timeline to complete repairs. Details of my repairs: My 2009 ScionTc has been cross country twice and has accumulated a litany of issues over the years. Most recently, a very unstable idle with a check engine light. Had it towed to Larry's because he was referred by a trusted family member for reliable and affordable car repairs. Spoke to Larry himself and I explained my chief complaint. He listened and had Paul, the mechanic, create a thorough list of possible repairs addressing the chief complaint first. List of repairs came with detailed pictures to show the issues. Paul himself walked me back into the garage and pointed out each issue on my car. There was no pressure to complete any of the repairs, only what I was comfortable with. Good communication during the repair process, which included phone calls, texts and email correspondence. Once repairs were complete, the car runs like 100,000 miles younger! Thank you to Larry, Paul, and Aaron!
Thank you so much for the nice comment! My goal is to keep your car going and provide value with each repair.
- Larry's Independent Service