I brought my Lexus in for a problem with the heater/air conditioner. Larry's team made a thorough inspection of the car and found some other issues I was unaware of, discussed them with me and they made those fixes. If he did not, I am sure I would have even more significant problems down the road (perhaps while on the road). Thanks, Larry, for restoring my confidence in the condition of my car. Oh, the heater, air conditioner also work great.